Frequently Asked Questions
We’ve compiled answers to the most common questions our customers ask. From cleaning and repairs to pickup and pricing — find everything you need to know right here. If you still have questions, feel free to contact us anytime!
General
We clean all types of rugs, including Persian, Oriental, wool, silk, synthetic, handwoven, and machine-made rugs. Each rug is treated according to its material and condition.
Yes, we offer convenient rug pickup and delivery services to save you time and hassle. Contact us to schedule a pickup at your preferred time.
Typically, it takes 5–7 business days, depending on the rug’s size, condition, and the services required. We’ll give you a timeline when your rug is assessed.
Absolutely! We specialize in pet stain and odor removal using eco-friendly, deep-cleaning techniques that eliminate odors at the source.
Yes. We provide expert rug repair and restoration services for frayed edges, holes, worn spots, and color fading. Our goal is to restore your rug’s original beauty.
Yes, all our cleaning products are non-toxic and safe for children, pets, and sensitive materials like silk and wool.